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All Systems Operational

Uptime over the past 90 days. View historical uptime.
AP Essentials Operational
90 days ago
99.99 % uptime
Today
TotalAgility Operational
90 days ago
100.0 % uptime
Today
Printix Operational
90 days ago
100.0 % uptime
Today
eInvoice Network Operational
90 days ago
99.41 % uptime
Today
Supplier Portal Operational
90 days ago
99.74 % uptime
Today
CloudDocs Operational
90 days ago
100.0 % uptime
Today
iRemit Operational
90 days ago
100.0 % uptime
Today
PSIsafe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TTA Cloud - AMS Live Upgrade Feb 14, 2026 11:00-15:00 EST

The *.tta.tungstencloud.com environment will be upgraded to 2026.1.1. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Posted on Dec 12, 2025 - 15:56 EST

Printix - Update Go clients for Lexmark & Ricoh Mar 1, 2026 00:00-00:01 EST

Summary:
We strongly recommend updating to the latest Printix Go for Lexmark and Printix Go for Ricoh clients (2025.4). New releases include TLS/security enhancements and improved compatibility with current Lexmark/Ricoh device firmware.

Why this matters:
• Latest clients include updated security hardening
• Designed to align with the latest Lexmark & Ricoh firmware behaviour
• Older client versions may rely on older security mechanisms and can increase vulnerability exposure

Impact:
• No immediate service interruption is planned.
• Older clients may continue to function, but support for older Go client versions will be discontinued over time as the platform and device firmware evolve.
• Staying current is the best way to reduce security and compatibility risk.

Action (recommended):
Update your device clients using the instructions below, or via accessing the Software page in your Printix tenant.

Printix Go guides:

Printix Go for Lexmark
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/t_how_to_manually_install_go_lexmark.html?h=Lexmark%20Printix%20Go)

Printix Go for Ricoh
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_go_ricoh_how_to.html?h=How%20to%20Install%20Ricoh%20Printix%20Go)

Printix Administrator Help
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_introduction.html)

Need help? Use the Printix Administrator Help resources above or contact Printix Support for assistance.

Thank you for your continued support.

Best Regards,
The Printix Team
Tungsten Automation
Posted on Jan 22, 2026 - 08:49 EST

APS Important notice Mar 31, 2026 00:00-00:01 EDT

SFTP connector IP address change
Starting March 31, 2026, Tungsten AP Essentials will use new IP addresses when connecting to your SFTP server. If you restrict access by IP address, you must update your network configuration before this date.

As of March 31, the old IP addresses will no longer be used.

For more information visit: https://docs.readsoftonline.com/help/eng/partner/admin-center/c_the_target_system_configuration_dialog_sftp_settings.html#rso131220017_the_target_system_configuration_dialog__sftp_settings__ip_addresses
Posted on Jan 23, 2026 - 04:39 EST
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
TTA Cloud - AMS Lower Upgrade
Completed - The scheduled maintenance has been completed.
Feb 6, 15:42 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 15:00 EST
Scheduled - The *.tta.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, sit, uat, qat) will be upgraded to 2026.1.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Dec 12, 15:55 EST
Feb 5, 2026

No incidents reported.

Feb 4, 2026
AP Essentials - Analytics issues
Resolved - The issue has been resolved.
Feb 4, 09:41 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 09:32 EST
Identified - The issue has been identified and we are working on a fix.
Feb 4, 06:17 EST
Investigating - We are aware of an issue with the Analytics feature. Our team is actively working on a resolution.

Will provide updates when the service improves.
Feb 3, 10:15 EST
Feb 3, 2026
Upcoming TTA SSL Certificate Renewal
Completed - The scheduled maintenance has been completed.
Feb 3, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 12:00 EST
Update - The *.tta.tungstencloud.com SSL certificate will be updated for all AMS TTA servers at this time. Any customers who have systems configured to trust the TTA certificates can download the certificate from their TTA website when the certificate update is complete.

If a copy of the public, root, and intermediate certs are needed prior to this time, please reach out to technical support.
Jan 20, 15:03 EST
Scheduled - The *.ttaprt.tungstencloud.com SSL certificate will be updated for all Partners TTA servers at this time. Any customers who have systems configured to trust the TTA certificates can download the certificate from their TTA website when the certificate update is complete.

If a copy of the public, root, and intermediate certs are needed prior to this time, please reach out to technical support.
Jan 20, 09:23 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
TTA Cloud - Partners Live Upgrade
Completed - The scheduled maintenance has been completed.
Jan 31, 12:27 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 12:00 EST
Scheduled - The *.ttaprt.tungstencloud.com environment will be upgraded to 2025.2.2. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Jan 5, 12:00 EST
Jan 30, 2026
TTA Cloud - AMS Dev Upgrade
Completed - The scheduled maintenance has been completed.
Jan 30, 16:14 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 15:00 EST
Scheduled - The *.tta.dev.tungstencloud.com environment will be upgraded to 2026.1. This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Dec 12, 15:52 EST
Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Supplier Portal - Upcoming SSL Certificate Renewal
Completed - The scheduled maintenance has been completed.
Jan 27, 08:24 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 05:00 EST
Scheduled - We will be renewing the *.readsoftdev.com SSL Certificate during this time. This will require a restart of services in each environment and customers may temporarily lose connectivity.

If a copy of the certs are needed prior to this time, please reach out to technical support. Please note this certificate update is only required for the Dev and QA environments.

Please refer to instructions on page 13 of the following document on how to renew the certificate in synchronizer:
https://docshield.tungstenautomation.com/RSSP/en_US/4.9.0/print/TungstenSupplierPortalSynchronizerInstallationAndConfigurationGuide_EN.pdf
Jan 21, 05:51 EST
Jan 26, 2026
Jan 25, 2026
TTA AI - Service Maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 12:00 EST
In progress - Scheduled maintenance has been extended. We will provide updates as necessary.
Jan 25, 13:00 EST
Scheduled - The US and USNext Tungsten AI regions maybe unavailable during the following maintenance window.

No action is necessary once the maintenance is complete.
Jan 23, 18:28 EST
iRemit, CloudDocs, PSISafe Monthly Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:00 EST
Scheduled - We will be undergoing scheduled monthly patching maintenance at this time.
Jan 20, 15:20 EST
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