All Systems Operational
AP Essentials
Operational
TotalAgility
Operational
Printix
Operational
eInvoice Network
Operational
Supplier Portal
Operational
CloudDocs
Operational
iRemit
Operational
PSIsafe
Operational
Operational
Degraded Performance
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Major Outage
Maintenance
Major outage
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Printix - Backend Maintenance Feb 28, 2026 04:00-10:00 EST
Printix maintenance is scheduled for 28th of February from 04:00 to 10:00 EST.
This maintenance is for backend system upgrades and improvements.
During this time, you may experience a brief service outage.
We’re sorry for any inconvenience this may cause.
Posted on Feb 20, 2026 - 10:08 EST
This maintenance is for backend system upgrades and improvements.
During this time, you may experience a brief service outage.
We’re sorry for any inconvenience this may cause.
Posted on Feb 20, 2026 - 10:08 EST
Printix - Update Go clients for Lexmark & Ricoh Mar 1, 2026 00:00-00:01 EST
Summary:
We strongly recommend updating to the latest Printix Go for Lexmark and Printix Go for Ricoh clients (2025.4). New releases include TLS/security enhancements and improved compatibility with current Lexmark/Ricoh device firmware.
Why this matters:
• Latest clients include updated security hardening
• Designed to align with the latest Lexmark & Ricoh firmware behaviour
• Older client versions may rely on older security mechanisms and can increase vulnerability exposure
Impact:
• No immediate service interruption is planned.
• Older clients may continue to function, but support for older Go client versions will be discontinued over time as the platform and device firmware evolve.
• Staying current is the best way to reduce security and compatibility risk.
Action (recommended):
Update your device clients using the instructions below, or via accessing the Software page in your Printix tenant.
Printix Go guides:
Printix Go for Lexmark
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/t_how_to_manually_install_go_lexmark.html?h=Lexmark%20Printix%20Go)
Printix Go for Ricoh
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_go_ricoh_how_to.html?h=How%20to%20Install%20Ricoh%20Printix%20Go)
Printix Administrator Help
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_introduction.html)
Need help? Use the Printix Administrator Help resources above or contact Printix Support for assistance.
Thank you for your continued support.
Best Regards,
The Printix Team
Tungsten Automation
Posted on Jan 22, 2026 - 08:49 EST
We strongly recommend updating to the latest Printix Go for Lexmark and Printix Go for Ricoh clients (2025.4). New releases include TLS/security enhancements and improved compatibility with current Lexmark/Ricoh device firmware.
Why this matters:
• Latest clients include updated security hardening
• Designed to align with the latest Lexmark & Ricoh firmware behaviour
• Older client versions may rely on older security mechanisms and can increase vulnerability exposure
Impact:
• No immediate service interruption is planned.
• Older clients may continue to function, but support for older Go client versions will be discontinued over time as the platform and device firmware evolve.
• Staying current is the best way to reduce security and compatibility risk.
Action (recommended):
Update your device clients using the instructions below, or via accessing the Software page in your Printix tenant.
Printix Go guides:
Printix Go for Lexmark
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/t_how_to_manually_install_go_lexmark.html?h=Lexmark%20Printix%20Go)
Printix Go for Ricoh
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_go_ricoh_how_to.html?h=How%20to%20Install%20Ricoh%20Printix%20Go)
Printix Administrator Help
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_introduction.html)
Need help? Use the Printix Administrator Help resources above or contact Printix Support for assistance.
Thank you for your continued support.
Best Regards,
The Printix Team
Tungsten Automation
Posted on Jan 22, 2026 - 08:49 EST
APS Important notice Mar 31, 2026 00:00-00:01 EDT
SFTP connector IP address change
Starting March 31, 2026, Tungsten AP Essentials will use new IP addresses when connecting to your SFTP server. If you restrict access by IP address, you must update your network configuration before this date.
As of March 31, the old IP addresses will no longer be used.
For more information visit: https://docs.readsoftonline.com/help/eng/partner/admin-center/c_the_target_system_configuration_dialog_sftp_settings.html#rso131220017_the_target_system_configuration_dialog__sftp_settings__ip_addresses
Posted on Jan 23, 2026 - 04:39 EST
Starting March 31, 2026, Tungsten AP Essentials will use new IP addresses when connecting to your SFTP server. If you restrict access by IP address, you must update your network configuration before this date.
As of March 31, the old IP addresses will no longer be used.
For more information visit: https://docs.readsoftonline.com/help/eng/partner/admin-center/c_the_target_system_configuration_dialog_sftp_settings.html#rso131220017_the_target_system_configuration_dialog__sftp_settings__ip_addresses
Posted on Jan 23, 2026 - 04:39 EST