Service status

All Systems Operational

Scheduled Maintenance

TTA Cloud - US Dev Upgrade May 14, 2026 20:00 - May 15, 2026 00:00 EDT

The dev US tenant *.tta.dev.tungstencloud.com environment will be upgraded to 2026.2.1. This will result in a complete outage of all dev environments during the maintenance window.

If utilizing an Integration Server, see below:

1. This upgrade will require the upgrade to the WCS (web capture service) component version 11.5.0.3.0.382. This update is required regardless of the WCS Compatibility mode setting. Web Capture Service

2. The Transformation Designer includes an update to version 2026.2.1

3. The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.2

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

If you have any further questions about the patch requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: TotalAgility Release Highlights
Posted on May 05, 2026 - 16:51 EDT

TTA Cloud - Partners Dev Upgrade May 20, 2026 14:00-18:00 EDT

The *.ttaprt.dev.tungstencloud.com environment will be upgraded to 2026.2.1. This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Posted on Apr 17, 2026 - 17:02 EDT

TTA Cloud - US Lower Upgrade May 22, 2026 20:00 - May 23, 2026 00:00 EDT

The Lower US tenant *.tta.dev.tungstencloud.com environments (dev2, dev3, dev4, dev5, sit, uat) will be upgraded to 2026.2.1. This will result in a complete outage of all lower environments during the maintenance window.

If utilizing an Integration Server, see below:

1. This upgrade will require the upgrade to the WCS (web capture service) component version 11.5.0.3.0.382. This update is required regardless of the WCS Compatibility mode setting. Web Capture Service

2. The Transformation Designer includes an update to version 2026.2.1

3. The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.2

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

If you have any further questions about the patch requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: TotalAgility Release Highlights
Posted on May 05, 2026 - 16:54 EDT

TTA Cloud - Partners Lower Upgrade May 28, 2026 14:00-18:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 2026 - 16:34 EDT
Scheduled - The *.ttaprt.dev.tungstencloud.com lower environments (dev2, dev3, dev4) will be upgraded to 2026.2.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 22, 2026 - 16:23 EDT

TTA Cloud - US Live Upgrade Jun 6, 2026 11:00-15:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 05, 2026 - 17:44 EDT
Scheduled - The Live US tenant *.tta.tungstencloud.com environment will be upgraded to 2026.2.1. This will result in a complete outage of all live environments during the maintenance window.

If utilizing an Integration Server, see below:

1. This upgrade will require the upgrade to the WCS (web capture service) component version 11.5.0.3.0.382. This update is required regardless of the WCS Compatibility mode setting. Web Capture Service

2. The Transformation Designer includes an update to version 2026.2.1

3. The above information is available through our delivery.tungstenautomation.com site. Tungsten Automation EDelivery - Tungsten TotalAgility On-Premise Components 2026.2

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

If you have any further questions about the patch requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: TotalAgility Release Highlights
May 05, 2026 - 16:56 EDT

TTA Cloud - Partners Live Upgrade Jun 12, 2026 17:00-21:00 EDT

The *.ttaprt.tungstencloud.com environment will be upgraded to 2026.2.1. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Posted on Apr 22, 2026 - 16:24 EDT
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Printix 2026.1 Deployment
Completed - The scheduled maintenance has been completed.
May 5, 08:00 EDT
Verifying - Verification is currently underway for the maintenance items.
May 4, 22:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:00 EDT
Scheduled - Printix 2026.1 will be deployed May 4, 2026.

What’s New in Printix 2026.1

Platform Enhancements

Predictable rollouts:
* Admin control to opt out of automatic Printix client updates and deploy on your maintenance schedule.

WPP readiness, same experience:
* WPP-compatible queue deployment with automated detection and configuration, while maintaining secure release workflows.

Clearer billing accountability:
* Exportable active-user details that show exactly who was counted, by billing period.

MFD Go Client Enhancements

Basic Accounting: Added for Lexmark, Fujifilm platforms
Capture Metadata: Added for Ricoh platform
Capture Scan Setting: Added for HP OXPd platform
Clientless Print Release (Zero Trust): Added for Lexmark, Canon platforms
Zero Trust: Expanded universal updates

Take Note

Automatic Update Settings
Tenants have 30 days after Printix goes live to select how or if they will receive automatic updates. Please take time to evaluate the automatic update settings and select whichever fits best for your organization: “General Version” is the default setting which will provide a generally available Printix Client to your organization. For more information please refer to the Printix 2026.1 documentation once available.

Printix Client Support Policy
As automatic updates get re-enabled it’s important for Tungsten and Printix tenants that Printix clients stay up to date. New feature functionality, security updates and process improvements are contained in almost every update of Printix Client. Tungsten will begin to enforce a policy related to automatic updates where we will support the current release along with two full releases back of Printix Client. Versions outside of these releases will be treated with “Limited Support”. Updates will be made to Tungstens support lifecycle page shortly.
https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce1/page/19235.html
Apr 22, 10:10 EDT
May 4, 2026
May 3, 2026

No incidents reported.

May 2, 2026
TTA Cloud – AMS (NA) Live Emergency Maintenance
Completed - The scheduled maintenance has been completed.
May 2, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 09:00 EDT
Update - IMPORTANT NOTICE: The scheduled Production patching to 2026.1.2.FIX 25468, originally scheduled for May 2nd, has been postponed until further notice.

If you have any further questions about this, please submit a case to Tungsten Technical Support.
Apr 30, 13:28 EDT
Update - IMPORTANT UPDATE: This maintenance is still scheduled for May 2nd. Please be advised that the production NA tenant systems [*.tta.tungstencloud.com] will be updated with the following hotfix: 2026.1.2.FIX 25468. There will be a short outage as the hotfix is installed.

Web Capture Control (WCC) will be updated to 11.5.0.377 as a part of this update. This FIX version mitigates the incorrect pop-up warning stating that the WCS component requires an upgrade, even if WCS compatibility mode is enabled. It is recommended that NA customers update the WCC on their systems after maintenance is complete, but it is not required. The FIX25468 code change involves only the WCS version check.
For more information regarding WCS compatibility options, see the following Online Help link: https://docshield.tungstenautomation.com//TotalAgility/en_US/2026.1-sy4i5uG9Tu/help/Designer/All_Shared/SystemSettings/t_syswebcapserv.html#t_syswebcapserv

If you have any further questions about the upgrade requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support. See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 27, 14:48 EDT
Update - IMPORTANT UPDATE: This maintenance has been delayed to May 2nd. Please be advised that the production NA tenant systems [*.tta.tungstencloud.com] will be updated with the following hotfix: 2026.1.2.FIX 25349. There will be a short outage as the hotfix is installed.

Web Capture Control (WCC) will be updated to 11.5.0.377 as a part of this update. NA customers should update the WCC on their systems once the maintenance is complete. For more information, see the following Online Help link: https://docshield.tungstenautomation.com//TotalAgility/en_US/2026.1-sy4i5uG9Tu/help/Designer/All_Shared/SystemSettings/t_syswebcapserv.html#t_syswebcapserv

If you have any further questions about the upgrade requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 21, 10:42 EDT
Scheduled - IMPORTANT UPDATE: Please be advised that the production NA tenant systems [*.tta.tungstencloud.com] will be updated with the following hotfix: 2026.1.2.FIX 25349. There will be a short outage as the hotfix is installed.

Web Capture Control (WCC) will be updated to 11.5.0.377 as a part of this update. NA customers should update the WCC on their systems once the maintenance is complete. For more information, see the following Online Help link: https://docshield.tungstenautomation.com//TotalAgility/en_US/2026.1-sy4i5uG9Tu/help/Designer/All_Shared/SystemSettings/t_syswebcapserv.html#t_syswebcapserv

If you have any further questions about the upgrade requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 15, 16:48 EDT
May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
TTA Cloud – AMS (NA) DEV Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 15:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 15:30 EDT
Scheduled - IMPORTANT UPDATE: This maintenance activity is scheduled to be installed today (4/29/2026) at 14:30 Central time.

Please be advised that the Dev NA tenant systems [*.tta.dev.tungstencloud.com] will be updated with the following hotfix: 2026.1.2.FIX 25468. There will be a short outage as the hotfix is installed. The TA version for this install will show as: 2026.1.2.25349.244

Web Capture Control (WCC) will be updated to 11.5.0.377 as a part of this update. This FIX version mitigates the incorrect pop-up warning stating that the WCS component requires an upgrade, even if WCS compatibility mode is enabled. It is recommended that NA customers update the WCC on their systems after maintenance is complete, but it is not required. The FIX25468 code change involves only the WCS version check.

For more information regarding WCS compatibility options, see the following Online Help link: https://docshield.tungstenautomation.com//TotalAgility/en_US/2026.1-sy4i5uG9Tu/help/Designer/All_Sh…

If you have any further questions about the patch requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support. See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 29, 15:12 EDT
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