All Systems Operational

AP Essentials Operational
90 days ago
99.99 % uptime
Today
TotalAgility Operational
90 days ago
100.0 % uptime
Today
TotalAgility – live.tisa.io Operational
90 days ago
100.0 % uptime
Today
Printix Operational
90 days ago
100.0 % uptime
Today
eInvoice Network Operational
90 days ago
99.41 % uptime
Today
Supplier Portal Operational
90 days ago
99.74 % uptime
Today
CloudDocs Operational
90 days ago
100.0 % uptime
Today
iRemit Operational
90 days ago
100.0 % uptime
Today
PSIsafe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

TTA Cloud - Partners Lower Upgrade Jan 23, 2026 11:00-15:00 EST

The *.ttaprt.dev.tungstencloud.com lower environments (dev2, dev3, dev4) will be upgraded to 2025.2.2. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Posted on Jan 05, 2026 - 11:59 EST

iRemit, CloudDocs, PSISafe Monthly Scheduled Maintenance Jan 24, 2026 23:00 - Jan 25, 2026 05:00 EST

We will be undergoing scheduled monthly patching maintenance at this time.
Posted on Jan 20, 2026 - 15:20 EST

Supplier Portal - Upcoming SSL Certificate Renewal Jan 26, 2026 05:00-09:00 EST

We will be renewing the *.readsoftdev.com SSL Certificate during this time. This will require a restart of services in each environment and customers may temporarily lose connectivity.

If a copy of the certs are needed prior to this time, please reach out to technical support. Please note this certificate update is only required for the Dev and QA environments.

Please refer to instructions on page 13 of the following document on how to renew the certificate in synchronizer:
https://docshield.tungstenautomation.com/RSSP/en_US/4.9.0/print/TungstenSupplierPortalSynchronizerInstallationAndConfigurationGuide_EN.pdf

Posted on Jan 21, 2026 - 05:51 EST

TTA Cloud - AMS Dev Upgrade Jan 30, 2026 15:00-19:00 EST

The *.tta.dev.tungstencloud.com environment will be upgraded to 2026.1. This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Posted on Dec 12, 2025 - 15:52 EST

TTA Cloud - Partners Live Upgrade Jan 31, 2026 12:00-16:00 EST

The *.ttaprt.tungstencloud.com environment will be upgraded to 2025.2.2. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Posted on Jan 05, 2026 - 12:00 EST

Upcoming TTA SSL Certificate Renewal Feb 3, 2026 12:00-13:00 EST

Update - The *.tta.tungstencloud.com SSL certificate will be updated for all AMS TTA servers at this time. Any customers who have systems configured to trust the TTA certificates can download the certificate from their TTA website when the certificate update is complete.

If a copy of the public, root, and intermediate certs are needed prior to this time, please reach out to technical support.

Jan 20, 2026 - 15:03 EST
Scheduled - The *.ttaprt.tungstencloud.com SSL certificate will be updated for all Partners TTA servers at this time. Any customers who have systems configured to trust the TTA certificates can download the certificate from their TTA website when the certificate update is complete.

If a copy of the public, root, and intermediate certs are needed prior to this time, please reach out to technical support.

Jan 20, 2026 - 09:23 EST

TTA Cloud - AMS Lower Upgrade Feb 6, 2026 15:00-19:00 EST

The *.tta.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, sit, uat, qat) will be upgraded to 2026.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Posted on Dec 12, 2025 - 15:55 EST

TTA Cloud - AMS Live Upgrade Feb 14, 2026 11:00-15:00 EST

The *.tta.tungstencloud.com environment will be upgraded to 2026.1. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Posted on Dec 12, 2025 - 15:56 EST

Printix - Update Go clients for Lexmark & Ricoh Mar 1, 2026 00:00-00:01 EST

Summary:
We strongly recommend updating to the latest Printix Go for Lexmark and Printix Go for Ricoh clients (2025.4). New releases include TLS/security enhancements and improved compatibility with current Lexmark/Ricoh device firmware.

Why this matters:
• Latest clients include updated security hardening
• Designed to align with the latest Lexmark & Ricoh firmware behaviour
• Older client versions may rely on older security mechanisms and can increase vulnerability exposure

Impact:
• No immediate service interruption is planned.
• Older clients may continue to function, but support for older Go client versions will be discontinued over time as the platform and device firmware evolve.
• Staying current is the best way to reduce security and compatibility risk.

Action (recommended):
Update your device clients using the instructions below, or via accessing the Software page in your Printix tenant.

Printix Go guides:

Printix Go for Lexmark
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/t_how_to_manually_install_go_lexmark.html?h=Lexmark%20Printix%20Go)

Printix Go for Ricoh
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_go_ricoh_how_to.html?h=How%20to%20Install%20Ricoh%20Printix%20Go)

Printix Administrator Help
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_introduction.html)

Need help? Use the Printix Administrator Help resources above or contact Printix Support for assistance.

Thank you for your continued support.

Best Regards,
The Printix Team
Tungsten Automation

Posted on Jan 22, 2026 - 08:49 EST
Jan 22, 2026

No incidents reported today.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
Completed - The scheduled maintenance has been completed.
Jan 20, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 10:00 EST
Scheduled - The *.ttaprt.tungstencloud.com SSL certificate will be updated for all partners TTA servers at this time. Any customers who have systems configured to trust the TTA certificates can download the certificate from their TTA website when the certificate update is complete.

If a copy of the public, root, and intermediate certs are needed prior to this time, please reach out to technical support.

Jan 13, 12:21 EST
Jan 19, 2026
Completed - The scheduled maintenance has been completed.
Jan 19, 04:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 03:30 EST
Scheduled - We are currently performing scheduled maintenance for AP Essentials to improve our systems. All services remain available during this period. While no impact to availability is expected, you may notice brief periods of slower performance.
Jan 16, 04:49 EST
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Completed - The scheduled maintenance has been completed.
Jan 16, 12:37 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 11:00 EST
Scheduled - The *.ttaprt.dev.tungstencloud.com environment will be upgraded to 2025.2.2. This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Jan 5, 11:57 EST
Jan 15, 2026

No incidents reported.

Jan 14, 2026
Completed - The scheduled maintenance has been completed.
Jan 14, 05:06 EST
Scheduled - Dear Printix Customer,

As part of the next Printix upgrade to 2025.4, enhancements to the Printix Capture-to-Cloud service will go live on 10th January 2026.

To ensure uninterrupted service to the Printix Capture service, please whitelist following IP address:
172.211.154.155.

https://docshield.tungstenautomation.com/Printix/en_US/help/admin/Printix_admin/t_how_to_add_azure_blob_storage.html

Thank you for your continued support.
The Printix Team
Tungsten Automation

Nov 19, 10:54 EST
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.