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All Systems Operational

Uptime over the past 90 days. View historical uptime.
AP Essentials Operational
90 days ago
100.0 % uptime
Today
TotalAgility Operational
90 days ago
100.0 % uptime
Today
Printix Operational
90 days ago
100.0 % uptime
Today
eInvoice Network Operational
90 days ago
100.0 % uptime
Today
Supplier Portal Operational
90 days ago
100.0 % uptime
Today
CloudDocs Operational
90 days ago
100.0 % uptime
Today
iRemit Operational
90 days ago
100.0 % uptime
Today
PSIsafe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

iRemit, CloudDocs, PSISafe Monthly Scheduled Maintenance Apr 25, 2026 23:00 - Apr 26, 2026 05:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Apr 21, 2026 - 16:29 EDT

Supplier Portal Production SSL Certificate Renewal Apr 27, 2026 06:00-08:00 EDT

The certificate for readsoftonline.com which is used in Production tenants only, will be renewed on Monday 27/04/2026 at 06:00 AM EDT. You will need to install the new certificate in your SAP system.

Please refer to instructions on page 13 of the following document on how to renew the certificate in synchronizer:
Tungsten Supplier Portal Synchronizer Installation And Configuration Guide:
https://docshield.tungstenautomation.com/RSSP/en_US/4.9.0/print/TungstenSupplierPortalSynchronizerInstallationAndConfigurationGuide_EN.pdf

If you have any questions or issues please contact our support via the support portal https://support.kofax.com/s/login/ with your existing support account.
Posted on Apr 17, 2026 - 07:53 EDT

TTA Cloud – AMS (NA) Lower Emergency Maintenance Apr 27, 2026 20:00 - Apr 28, 2026 00:00 EDT

Update - IMPORTANT UPDATE: This maintenance has been delayed to April 27th. Please be advised that the lower NA tenant systems [*.tta.dev.tungstencloud.com (dev2,dev3,dev4,ps,qat,uat)] will be updated with the following hotfix: 2026.1.2.FIX 25349. There will be a short outage as the hotfix is installed.

Web Capture Control (WCC) will be updated to 11.5.0.377 as a part of this update. NA customers should update the WCC on their systems once the maintenance is complete. For more information, see the following Online Help link: https://docshield.tungstenautomation.com//TotalAgility/en_US/2026.1-sy4i5uG9Tu/help/Designer/All_Shared/SystemSettings/t_syswebcapserv.html#t_syswebcapserv

If you have any further questions about the upgrade requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 21, 2026 - 10:39 EDT
Scheduled - IMPORTANT UPDATE: Please be advised that the lower NA tenant systems [*.tta.dev.tungstencloud.com (dev2,dev3,dev4,ps,qat,uat)] will be updated with the following hotfix: 2026.1.2.FIX 25349. There will be a short outage as the hotfix is installed.

Web Capture Control (WCC) will be updated to 11.5.0.377 as a part of this update. NA customers should update the WCC on their systems once the maintenance is complete. For more information, see the following Online Help link: https://docshield.tungstenautomation.com//TotalAgility/en_US/2026.1-sy4i5uG9Tu/help/Designer/All_Shared/SystemSettings/t_syswebcapserv.html#t_syswebcapserv

If you have any further questions about the upgrade requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 15, 2026 - 16:46 EDT

TTA Cloud – AMS (NA) Live Emergency Maintenance May 2, 2026 09:00-13:00 EDT

Update - IMPORTANT UPDATE: This maintenance has been delayed to May 2nd. Please be advised that the production NA tenant systems [*.tta.tungstencloud.com] will be updated with the following hotfix: 2026.1.2.FIX 25349. There will be a short outage as the hotfix is installed.

Web Capture Control (WCC) will be updated to 11.5.0.377 as a part of this update. NA customers should update the WCC on their systems once the maintenance is complete. For more information, see the following Online Help link: https://docshield.tungstenautomation.com//TotalAgility/en_US/2026.1-sy4i5uG9Tu/help/Designer/All_Shared/SystemSettings/t_syswebcapserv.html#t_syswebcapserv

If you have any further questions about the upgrade requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 21, 2026 - 10:42 EDT
Scheduled - IMPORTANT UPDATE: Please be advised that the production NA tenant systems [*.tta.tungstencloud.com] will be updated with the following hotfix: 2026.1.2.FIX 25349. There will be a short outage as the hotfix is installed.

Web Capture Control (WCC) will be updated to 11.5.0.377 as a part of this update. NA customers should update the WCC on their systems once the maintenance is complete. For more information, see the following Online Help link: https://docshield.tungstenautomation.com//TotalAgility/en_US/2026.1-sy4i5uG9Tu/help/Designer/All_Shared/SystemSettings/t_syswebcapserv.html#t_syswebcapserv

If you have any further questions about the upgrade requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 15, 2026 - 16:48 EDT

Printix 2026.1 Deployment May 4, 2026 20:00 - May 5, 2026 08:00 EDT

Printix 2026.1 will be deployed May 4, 2026.

What’s New in Printix 2026.1

Platform Enhancements

Predictable rollouts:
* Admin control to opt out of automatic Printix client updates and deploy on your maintenance schedule.

WPP readiness, same experience:
* WPP-compatible queue deployment with automated detection and configuration, while maintaining secure release workflows.

Clearer billing accountability:
* Exportable active-user details that show exactly who was counted, by billing period.

MFD Go Client Enhancements

Basic Accounting: Added for Lexmark, Fujifilm platforms
Capture Metadata: Added for Ricoh platform
Capture Scan Setting: Added for HP OXPd platform
Clientless Print Release (Zero Trust): Added for Lexmark, Canon platforms
Zero Trust: Expanded universal updates

Take Note

Automatic Update Settings
Tenants have 30 days after Printix goes live to select how or if they will receive automatic updates. Please take time to evaluate the automatic update settings and select whichever fits best for your organization: “General Version” is the default setting which will provide a generally available Printix Client to your organization. For more information please refer to the Printix 2026.1 documentation once available.

Printix Client Support Policy
As automatic updates get re-enabled it’s important for Tungsten and Printix tenants that Printix clients stay up to date. New feature functionality, security updates and process improvements are contained in almost every update of Printix Client. Tungsten will begin to enforce a policy related to automatic updates where we will support the current release along with two full releases back of Printix Client. Versions outside of these releases will be treated with “Limited Support”. Updates will be made to Tungstens support lifecycle page shortly.
https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce1/page/19235.html
Posted on Apr 22, 2026 - 10:10 EDT

TTA Cloud - Partners Dev Upgrade May 20, 2026 14:00-18:00 EDT

The *.ttaprt.dev.tungstencloud.com environment will be upgraded to 2026.2.1. This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Posted on Apr 17, 2026 - 17:02 EDT

TTA Cloud - Partners Lower Upgrade May 28, 2026 14:00-18:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 22, 2026 - 16:34 EDT
Scheduled - The *.ttaprt.dev.tungstencloud.com lower environments (dev2, dev3, dev4) will be upgraded to 2026.2.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 22, 2026 - 16:23 EDT

TTA Cloud - Partners Live Upgrade Jun 12, 2026 17:00-21:00 EDT

The *.ttaprt.tungstencloud.com environment will be upgraded to 2026.2.1. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Posted on Apr 22, 2026 - 16:24 EDT
Apr 25, 2026

No incidents reported today.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Important Update: SSL Certificate Renewal Process for Tungsten AP Essentials
Completed - The scheduled maintenance has been completed.
Apr 20, 07:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 03:30 EDT
Scheduled - At Tungsten Automation, we prioritize the security and reliability of our services. To maintain the highest standards of encryption and authentication, we update the SSL certificates for all AP Essentials websites and mail servers on a regular basis. SSL certificates are critical for authenticating a website's identity and ensuring secure, encrypted connections between your systems and Tungsten AP Essentials.



What’s Changing?
Starting April 20, 2026, Tungsten Automation will update the AP Essentials SSL certificate.



Note: Tungsten Automation will transition to updating SSL certificates twice per year, rather than the current annual schedule. This change aligns with evolving security standards and ensures continued compliance with industry best practices



Action Required for API Users
If you are a partner or customer using custom API code that relies on end-to-end SSL (HTTPS) authentication and encryption, you will need to import the updated SSL certificates to maintain uninterrupted service. Please refer to the following Knowledge Base article for detailed instructions on exporting the new certificates, which you can then import into your system:
How to Export the AP Essentials SSL Certificate.
https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce8/page/32528.html
Failure to do so may result in Certificate validation failures.



If you have any questions or need assistance, please contact our support team.
Apr 10, 03:55 EDT
APS maintenance - US
Completed - The scheduled maintenance has been completed.
Apr 20, 07:07 EDT
Scheduled - We will be performing scheduled maintenance for AP Essentials to improve our systems. All services remain available during this period. While no impact to availability is expected, you may notice brief periods of slower performance.
Apr 20, 09:37 EDT
Apr 19, 2026

No incidents reported.

Apr 18, 2026
Printix - Backend Maintenance
Completed - The scheduled maintenance has been completed.
Apr 18, 06:00 EDT
Verifying - Verification is currently underway for the maintenance items.
Apr 18, 05:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 03:00 EDT
Scheduled - Printix maintenance is scheduled for 18th of April from 03:00 to 06:00 EDT.

This maintenance is for backend system upgrades and improvements.
During this time, you may experience a brief service outage.

We’re sorry for any inconvenience this may cause.
Apr 13, 08:12 EDT
Apr 17, 2026
TTA Cloud – AMS (NA) Dev Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 22:12 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 21:00 EDT
Scheduled - IMPORTANT UPDATE: Please be advised that the NA tenant systems [*.tta.dev.tungstencloud.com] will be updated with the following hotfix: 2026.1.2.FIX 25349. There will be a short outage as the hotfix is installed.

Web Capture Control (WCC) will be updated to 11.5.0.377 as a part of this update. NA customers should update the WCC on their systems once the maintenance is complete. For more information, see the following Online Help link: https://docshield.tungstenautomation.com//TotalAgility/en_US/2026.1-sy4i5uG9Tu/help/Designer/All_Shared/SystemSettings/t_syswebcapserv.html#t_syswebcapserv

If you have any further questions about the upgrade requirements or which tenant your system is on (US, NA, NA2, etc.), please submit a case to Tungsten Technical Support.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Apr 15, 14:09 EDT
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

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