Identified - We are investigating a limited issue that may impact upgrades on Printix clients configured to use a proxy. We have paused auto-updates temporarily while we investigate.
The *.ttaprt.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a complete outage of all live environments during the maintenance window. All TotalAgility customers must upgrade their integration servers and transformation designer after maintenance is complete.
If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day. Posted on
Apr 11, 2025 - 12:58 EDT
Change Date: The change is scheduled for Sunday, May 18, 2025 @ 9PM Eastern Time.
This change will impact all customers using the PSIsafe Desktop Client. PSIsafe Web customers will not be impacted. • Desktop Clients need to be upgraded to at least 12.3.0.1. • Desktop Client will request upgrade upon initial connection – User Admin rights are required. • If you lack User Admin rights, coordinate with your IT group to schedule the upgrade.
Completed -
The scheduled maintenance has been completed.
Apr 26, 10:46 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 10:00 EDT
Scheduled -
The *.tta.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a complete outage of all live environments during the maintenance window. All TotalAgility customers must upgrade their integration servers and transformation designer after maintenance is complete.
If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 10, 16:37 EDT
Completed -
The scheduled maintenance has been completed.
Apr 25, 08:57 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 07:00 EDT
Scheduled -
The *.ttaprt.dev.tungstencloud.com lower environments (dev2, dev3, dev4) will be upgraded to 8.1.0.6. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers must upgrade their integration servers and transformation designer after maintenance is complete.
If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 11, 12:56 EDT
Resolved -
This incident has been resolved.
Apr 24, 17:50 EDT
Monitoring -
System is stable and we are continuing to monitor while investigating the root cause.
Apr 24, 09:02 EDT
Identified -
The issue has been identified and we are working towards mitigating it.
Apr 23, 21:12 EDT
Investigating -
The AMS dev environment is experiencing issues in processing activities. Some AMS tenants may notice that jobs are not processing. Engineering and R&D teams are investigating.
Apr 23, 17:34 EDT
Resolved -
The issue affecting some customers’ ability to print or access printer properties from their print queues has now been resolved.
We apologise for the inconvenience this may have caused and appreciate your patience while we worked to identify and fix the problem.
Apr 24, 14:52 EDT
Investigating -
We are currently investigating a potential issue affecting some customers, where printing and access to printer properties from print queues may be unavailable.
We’re sorry for the inconvenience this may cause and appreciate your patience while our team works to identify and resolve the issue. We will provide an update as soon as more information becomes available.
Apr 24, 13:59 EDT
Completed -
The scheduled maintenance has been completed.
Apr 22, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:00 EDT
Scheduled -
The *.ttaprt.dev.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a short outage for dev environments during the maintenance window. It is recommended to upgrade integration servers to 8.1.0.6, however the upgrade is not required for integration servers on 8.1.0.5.
If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 11, 12:54 EDT
Resolved -
This incident has been resolved.
Apr 19, 12:17 EDT
Update -
We are continuing to investigate this issue.
Apr 19, 10:14 EDT
Investigating -
We are investigating a potential incident affecting iRemit and CloudDocs websites. Websites may not be accessible. As we know more, we will provide an update.
Apr 19, 10:09 EDT
Completed -
The scheduled maintenance has been completed.
Apr 14, 04:21 EDT
Scheduled -
This notification is for upcoming scheduled maintenance. During maintenance services will not be interrupted, however you may experience a brief drop in performance for a short period.
Apr 7, 04:16 EDT
Completed -
The scheduled maintenance has been completed.
Apr 13, 13:10 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 12:00 EDT
Scheduled -
The *.tta.dev.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a short outage for dev environments during the maintenance window. It is recommended to upgrade integration servers to 8.1.0.6, however the upgrade is not required for integration servers on 8.1.0.5.
If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 13, 12:00 EDT
Completed -
The scheduled maintenance has been completed.
Apr 13, 13:09 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 12:01 EDT
Scheduled -
The *.tta.dev.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a short outage for all lower environments (dev2, dev3, dev4, dev5, sit, uat, qat) during the maintenance window. It is recommended to upgrade integration servers to 8.1.0.6, however the upgrade is not required for integration servers on 8.1.0.5.
If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 10, 16:34 EDT