Europe Americas APAC
Printix Client Proxy Issue
Identified - We are investigating a limited issue that may impact upgrades on Printix clients configured to use a proxy.
We have paused auto-updates temporarily while we investigate.

If you are experiencing issues with the client after upgrade please refer to the below article:
https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce10/page/41012.html
Mar 29, 2025 - 14:22 EDT
Uptime over the past 90 days. View historical uptime.
AP Essentials ? Operational
90 days ago
100.0 % uptime
Today
TotalAgility ? Operational
90 days ago
100.0 % uptime
Today
TotalAgility – live.tisa.io Operational
90 days ago
100.0 % uptime
Today
Printix ? Operational
90 days ago
100.0 % uptime
Today
eInvoice Network ? Operational
90 days ago
100.0 % uptime
Today
Supplier Portal ? Operational
90 days ago
100.0 % uptime
Today
CloudDocs ? Operational
90 days ago
99.9 % uptime
Today
iRemit ? Operational
90 days ago
99.9 % uptime
Today
PSIsafe ? Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TTA Cloud - Partners Live Upgrade May 2, 2025 10:00-14:00 EDT

The *.ttaprt.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a complete outage of all live environments during the maintenance window. All TotalAgility customers must upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Posted on Apr 11, 2025 - 12:58 EDT

PSIsafe Cloud Environment Upgrade - 12.3 - Production May 18, 2025 21:00 - May 19, 2025 00:00 EDT

Change Date: The change is scheduled for Sunday, May 18, 2025 @ 9PM Eastern Time.

This change will impact all customers using the PSIsafe Desktop Client. PSIsafe Web customers will not be impacted.
• Desktop Clients need to be upgraded to at least 12.3.0.1.
• Desktop Client will request upgrade upon initial connection – User Admin rights are required.
• If you lack User Admin rights, coordinate with your IT group to schedule the upgrade.

URL links to the PSIsafe Desktop Clients are located within the KnowledgeBase Article:
https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce10/page/41429.html

Questions? Please open a technical support case.
Posted on Apr 23, 2025 - 16:20 EDT
Apr 27, 2025

No incidents reported today.

Apr 26, 2025
TTA Cloud - AMS Live Upgrade
Completed - The scheduled maintenance has been completed.
Apr 26, 10:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 10:00 EDT
Scheduled - The *.tta.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a complete outage of all live environments during the maintenance window. All TotalAgility customers must upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 10, 16:37 EDT
Apr 25, 2025
TTA Cloud - Partners Lower Upgrade
Completed - The scheduled maintenance has been completed.
Apr 25, 08:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 07:00 EDT
Scheduled - The *.ttaprt.dev.tungstencloud.com lower environments (dev2, dev3, dev4) will be upgraded to 8.1.0.6. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers must upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 11, 12:56 EDT
Apr 24, 2025
AMS Dev environment processing issues
Resolved - This incident has been resolved.
Apr 24, 17:50 EDT
Monitoring - System is stable and we are continuing to monitor while investigating the root cause.
Apr 24, 09:02 EDT
Identified - The issue has been identified and we are working towards mitigating it.
Apr 23, 21:12 EDT
Investigating - The AMS dev environment is experiencing issues in processing activities. Some AMS tenants may notice that jobs are not processing. Engineering and R&D teams are investigating.
Apr 23, 17:34 EDT
Printix - Issue where some customers are unable to print or access printer properties from their print queues
Resolved - The issue affecting some customers’ ability to print or access printer properties from their print queues has now been resolved.

We apologise for the inconvenience this may have caused and appreciate your patience while we worked to identify and fix the problem.
Apr 24, 14:52 EDT
Investigating - We are currently investigating a potential issue affecting some customers, where printing and access to printer properties from print queues may be unavailable.

We’re sorry for the inconvenience this may cause and appreciate your patience while our team works to identify and resolve the issue. We will provide an update as soon as more information becomes available.
Apr 24, 13:59 EDT
Apr 23, 2025
Apr 22, 2025
TTA Cloud - Partners Dev Upgrade
Completed - The scheduled maintenance has been completed.
Apr 22, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:00 EDT
Scheduled - The *.ttaprt.dev.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a short outage for dev environments during the maintenance window. It is recommended to upgrade integration servers to 8.1.0.6, however the upgrade is not required for integration servers on 8.1.0.5.

If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 11, 12:54 EDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
iRemit and CloudDocs website Access
Resolved - This incident has been resolved.
Apr 19, 12:17 EDT
Update - We are continuing to investigate this issue.
Apr 19, 10:14 EDT
Investigating - We are investigating a potential incident affecting iRemit and CloudDocs websites. Websites may not be accessible. As we know more, we will provide an update.
Apr 19, 10:09 EDT
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
APS maintenance - NA
Completed - The scheduled maintenance has been completed.
Apr 14, 04:21 EDT
Scheduled - This notification is for upcoming scheduled maintenance. During maintenance services will not be interrupted, however you may experience a brief drop in performance for a short period.
Apr 7, 04:16 EDT
Apr 13, 2025
TTA Cloud - AMS Dev Upgrade
Completed - The scheduled maintenance has been completed.
Apr 13, 13:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 12:00 EDT
Scheduled - The *.tta.dev.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a short outage for dev environments during the maintenance window. It is recommended to upgrade integration servers to 8.1.0.6, however the upgrade is not required for integration servers on 8.1.0.5.

If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 13, 12:00 EDT
TTA Cloud - AMS Lower Upgrade
Completed - The scheduled maintenance has been completed.
Apr 13, 13:09 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 12:01 EDT
Scheduled - The *.tta.dev.tungstencloud.com environment will be upgraded to 8.1.0.6. This will result in a short outage for all lower environments (dev2, dev3, dev4, dev5, sit, uat, qat) during the maintenance window. It is recommended to upgrade integration servers to 8.1.0.6, however the upgrade is not required for integration servers on 8.1.0.5.

If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.6 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Apr 10, 16:34 EDT
← Incident History Powered by Atlassian Statuspage
}