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All Systems Operational

Uptime over the past 90 days. View historical uptime.
AP Essentials ? Operational
90 days ago
100.0 % uptime
Today
TotalAgility ? Operational
90 days ago
100.0 % uptime
Today
TotalAgility – live.tisa.io Operational
90 days ago
100.0 % uptime
Today
Printix ? Operational
90 days ago
98.67 % uptime
Today
eInvoice Network ? Operational
90 days ago
100.0 % uptime
Today
Supplier Portal ? Operational
90 days ago
100.0 % uptime
Today
CloudDocs ? Operational
90 days ago
100.0 % uptime
Today
iRemit ? Operational
90 days ago
100.0 % uptime
Today
PSIsafe ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TTA Cloud - Partners Lower Upgrade Nov 3, 2025 09:00-13:00 EST

Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 31, 2025 - 08:55 EDT
Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 30, 2025 - 11:30 EDT
Scheduled - The *.ttaprt.dev.tungstencloud.com lower environments (dev2, dev3, dev4) will be upgraded to 2025.2.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Oct 20, 2025 - 15:19 EDT

TTA Cloud AMS - Emergency Production Maintenance Nov 12, 2025 22:00 - Nov 13, 2025 00:00 EST

Emergency maintenance will be performed tonight. During this time, some AMS customers using TTA cloud may experience a complete outage. No customer action is necessary after the maintenance is complete.
Posted on Nov 12, 2025 - 13:01 EST

Printix - Upcoming scheduled maintenance notice Nov 13, 2025 05:00-06:00 EST

A maintenance window is being scheduled for the 13th of November at 10 AM UTC. No downtime is expected with this update. Fixes for the following issue will be deployed:

961471: Data Extract failures against own Analytics database which also led to long completion time.

Thank you,
Your Printix Team
Posted on Nov 11, 2025 - 12:10 EST

KIA Cloud - AMS Lower Upgrade Nov 13, 2025 15:00-19:00 EST

The *.kia.kofaxcloud.com lower environment will be upgraded to 6.5.0.7. This will result in an complete outage of Insight Analytics during the maintenance window.

No action is necessary once the upgrade is complete.
Posted on Oct 23, 2025 - 12:18 EDT

TTA Cloud - AMS Lower Upgrade Nov 14, 2025 15:00-19:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 2025 - 18:26 EST
Scheduled - The *tta.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, sit, uat, qat) will be upgraded to 2025.2.1 + FIX23782. This will result in a complete outage of all lower environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 + FIX23782 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Nov 11, 2025 - 15:00 EST

TTA Cloud - Partners Live Upgrade Nov 14, 2025 20:00 - Nov 15, 2025 00:00 EST

Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 30, 2025 - 11:30 EDT
Scheduled - The *.ttaprt.tungstencloud.com environment will be upgraded to 2025.2.1. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Oct 20, 2025 - 15:21 EDT

KIA Cloud - AMS Dev Upgrade Nov 20, 2025 15:00-19:00 EST

This upgrade has been rescheduled to November 20th

The *.kia.kofaxcloud.com dev environment will be upgraded to 6.5.0.7. This will result in an complete outage of Insight Analytics during the maintenance window.

No action is necessary once the upgrade is complete.
Posted on Oct 23, 2025 - 12:17 EDT

TTA Cloud - AMS Live Upgrade Nov 22, 2025 11:00-15:00 EST

Update - The *.tta.tungstencloud.com environment will be upgraded to 2025.2.1 + FIX23782. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 + FIX23782 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Nov 22, 2025 - 11:00 EST
Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 31, 2025 - 08:55 EDT
Scheduled - The *.tta.tungstencloud.com environment will be upgraded to 2025.2. This will result in a complete outage of all environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Sep 09, 2025 - 13:22 EDT

KIA Cloud - AMS Live Upgrade Dec 4, 2025 21:00 - Dec 5, 2025 01:00 EST

This upgrade has been rescheduled to December 4th

The *.kia.kofaxcloud.com live environment will be upgraded to 6.5.0.7. This will result in an complete outage of Insight Analytics during the maintenance window.

No action is necessary once the upgrade is complete.
Posted on Oct 23, 2025 - 12:19 EDT
Nov 12, 2025

No incidents reported today.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
TTA Cloud - AMS Dev Upgrade
Completed - The maintenance has been completed.
Nov 10, 15:56 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 15:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 7, 15:04 EST
Update - The *.tta.dev.tungstencloud.com environment will be upgraded to 2025.2.1 + FIX23782. This will result in a complete outage of all dev environments during the maintenance window. If not already completed from the earlier upgrade to the DEV environment, it is required that all TotalAgility customers upgrade their integration servers and transformation designer to 2025.2 after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Nov 10, 15:00 EST
Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 30, 13:10 EDT
Scheduled - The *.tta.dev.tungstencloud.com dev environments will be upgraded to 2025.2. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Sep 9, 13:21 EDT
Supplier Portal – Performance Degradation
Resolved - The performance issue affecting some customers has been resolved. We’ll continue to monitor performance to ensure stability.

Thank you for your patience while we worked through this issue.
Nov 10, 04:29 EST
Identified - We are still experiencing performance issues affecting some customers. However, our team has made progress in identifying and resolving the underlying causes. We’re continuing to work toward full resolution as quickly as possible
Oct 31, 12:01 EDT
Investigating - We’re currently experiencing performance issues affecting the Supplier Portal for some customers. Our team is actively working to restore normal service.

We appreciate your patience, and we will provide an update once everything is back to normal.
Oct 27, 13:36 EDT
Nov 9, 2025

No incidents reported.

Nov 8, 2025
TTA Cloud AMS - Emergency Production Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 21:00 EST
Scheduled - Emergency maintenance will be performed Saturday night. During this time, some AMS customers using TTA cloud may experience a complete outage. No customer action is necessary after the maintenance is complete.
Nov 7, 16:37 EST
Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Oct 30, 2025

No incidents reported.

Oct 29, 2025
Printix - Intermittent Slowness on Tenant Pages
Resolved - The issue causing slow performance in the Printix Admin Portal has been resolved.

We will continue to monitor the platform to ensure stability.

Thank you for your patience during this incident.
Oct 29, 16:29 EDT
Investigating - We are aware of an issue causing Intermittent Slowness on Tenant Pages. Our engineering team is actively working to restore normal service as quickly as possible.

Thank you for your patience.
Oct 29, 13:22 EDT
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