All Systems Operational

AP Essentials Operational
90 days ago
99.99 % uptime
Today
TotalAgility Operational
90 days ago
100.0 % uptime
Today
Printix Operational
90 days ago
100.0 % uptime
Today
eInvoice Network Operational
90 days ago
99.41 % uptime
Today
Supplier Portal Operational
90 days ago
99.74 % uptime
Today
CloudDocs Operational
90 days ago
100.0 % uptime
Today
iRemit Operational
90 days ago
100.0 % uptime
Today
PSIsafe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

TTA Cloud - AMS Live Upgrade Feb 14, 2026 23:00 - Feb 15, 2026 03:00 EST

The *.tta.tungstencloud.com environment will be upgraded to 2026.1.1. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Posted on Dec 12, 2025 - 15:56 EST

APS maintenance - US Feb 16, 2026 03:30-05:30 EST

We will be performing scheduled maintenance for AP Essentials to improve our systems. All services remain available during this period. While no impact to availability is expected, you may notice brief periods of slower performance.
Posted on Feb 11, 2026 - 07:34 EST

Printix - Update Go clients for Lexmark & Ricoh Mar 1, 2026 00:00-00:01 EST

Summary:
We strongly recommend updating to the latest Printix Go for Lexmark and Printix Go for Ricoh clients (2025.4). New releases include TLS/security enhancements and improved compatibility with current Lexmark/Ricoh device firmware.

Why this matters:
• Latest clients include updated security hardening
• Designed to align with the latest Lexmark & Ricoh firmware behaviour
• Older client versions may rely on older security mechanisms and can increase vulnerability exposure

Impact:
• No immediate service interruption is planned.
• Older clients may continue to function, but support for older Go client versions will be discontinued over time as the platform and device firmware evolve.
• Staying current is the best way to reduce security and compatibility risk.

Action (recommended):
Update your device clients using the instructions below, or via accessing the Software page in your Printix tenant.

Printix Go guides:

Printix Go for Lexmark
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/t_how_to_manually_install_go_lexmark.html?h=Lexmark%20Printix%20Go)

Printix Go for Ricoh
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_go_ricoh_how_to.html?h=How%20to%20Install%20Ricoh%20Printix%20Go)

Printix Administrator Help
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_introduction.html)

Need help? Use the Printix Administrator Help resources above or contact Printix Support for assistance.

Thank you for your continued support.

Best Regards,
The Printix Team
Tungsten Automation

Posted on Jan 22, 2026 - 08:49 EST

APS Important notice Mar 31, 2026 00:00-00:01 EDT

SFTP connector IP address change
Starting March 31, 2026, Tungsten AP Essentials will use new IP addresses when connecting to your SFTP server. If you restrict access by IP address, you must update your network configuration before this date.

As of March 31, the old IP addresses will no longer be used.

For more information visit: https://docs.readsoftonline.com/help/eng/partner/admin-center/c_the_target_system_configuration_dialog_sftp_settings.html#rso131220017_the_target_system_configuration_dialog__sftp_settings__ip_addresses

Posted on Jan 23, 2026 - 04:39 EST
Feb 12, 2026

No incidents reported today.

Feb 11, 2026
Completed - The scheduled maintenance has been completed.
Feb 11, 21:06 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 21:00 EST
Scheduled - TotalAgility Cloud AI services will be getting upgraded during this time. Some AI functions may fail during this time. No customer action is needed after the upgrade is complete.
Feb 9, 14:13 EST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Completed - The scheduled maintenance has been completed.
Feb 6, 15:42 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 15:00 EST
Scheduled - The *.tta.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, sit, uat, qat) will be upgraded to 2026.1.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Dec 12, 15:55 EST
Feb 5, 2026

No incidents reported.

Feb 4, 2026
Resolved - The issue has been resolved.
Feb 4, 09:41 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 09:32 EST
Identified - The issue has been identified and we are working on a fix.
Feb 4, 06:17 EST
Investigating - We are aware of an issue with the Analytics feature. Our team is actively working on a resolution.

Will provide updates when the service improves.

Feb 3, 10:15 EST
Feb 3, 2026
Completed - The scheduled maintenance has been completed.
Feb 3, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 12:00 EST
Update - The *.tta.tungstencloud.com SSL certificate will be updated for all AMS TTA servers at this time. Any customers who have systems configured to trust the TTA certificates can download the certificate from their TTA website when the certificate update is complete.

If a copy of the public, root, and intermediate certs are needed prior to this time, please reach out to technical support.

Jan 20, 15:03 EST
Scheduled - The *.ttaprt.tungstencloud.com SSL certificate will be updated for all Partners TTA servers at this time. Any customers who have systems configured to trust the TTA certificates can download the certificate from their TTA website when the certificate update is complete.

If a copy of the public, root, and intermediate certs are needed prior to this time, please reach out to technical support.

Jan 20, 09:23 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Completed - The scheduled maintenance has been completed.
Jan 31, 12:27 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 12:00 EST
Scheduled - The *.ttaprt.tungstencloud.com environment will be upgraded to 2025.2.2. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Jan 5, 12:00 EST
Jan 30, 2026
Completed - The scheduled maintenance has been completed.
Jan 30, 16:14 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 15:00 EST
Scheduled - The *.tta.dev.tungstencloud.com environment will be upgraded to 2026.1. This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Dec 12, 15:52 EST
Jan 29, 2026

No incidents reported.