Identified - The AP Essentials Root Certificate Authority has changed again this year. Customers with API integrated solutions to AP Essentials will need to remove the old Digicert Global G2 Root & Intermediate certificate authorities and *.readsoftonline certificates from their certificate store and then import the new *.readsoftonline and "USERTrust RSA Certification Authority" Root CA. We’ve provided instructions on how to export the new certificate from the AP Essentials website here in our Knowledge Base The import procedure for each customer will vary depending on the ERP or integration.
Identified - We are investigating a limited issue that may impact upgrades on Printix clients configured to use a proxy. We have paused auto-updates temporarily while we investigate.
Tungsten will be performing network maintenance in our secondary datacenter supporting the DR and UAT environments for TotalAgility - live.tisa.io and dev.tisa.io.
While no interruptions are expected, performance may be impacted during the window. Posted on
May 15, 2025 - 17:14 EDT
The *.ttaprt.dev.tungstencloud.com environment will be upgraded to 8.1.0.8. This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.
If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.8 upgrade, please contact PS as early as possible before the scheduled upgrade day. Posted on
May 13, 2025 - 15:29 EDT
The *.ttaprt.dev.tungstencloud.com lower environments (dev2, dev3 ,dev4) will be upgraded to 8.1.0.8. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.
If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.8 upgrade, please contact PS as early as possible before the scheduled upgrade day. Posted on
May 13, 2025 - 16:22 EDT
The *.ttaprt.tungstencloud.com environment will be upgraded to 8.1.0.8. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.
If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.8 upgrade, please contact PS as early as possible before the scheduled upgrade day. Posted on
May 13, 2025 - 16:26 EDT
Completed -
The scheduled maintenance has been completed.
May 19, 05:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 02:30 EDT
Scheduled -
This notification is for upcoming scheduled maintenance. During maintenance services will not be interrupted, however you may experience a brief drop in performance for a short period.
May 12, 04:51 EDT
Completed -
The scheduled maintenance has been completed.
May 19, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:00 EDT
Scheduled -
Change Date: The change is scheduled for Sunday, May 18, 2025 @ 9PM Eastern Time.
This change will impact all customers using the PSIsafe Desktop Client. PSIsafe Web customers will not be impacted. • Desktop Clients need to be upgraded to at least 12.3.0.1. • Desktop Client will request upgrade upon initial connection – User Admin rights are required. • If you lack User Admin rights, coordinate with your IT group to schedule the upgrade.
Completed -
The scheduled maintenance has been completed.
May 10, 10:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 01:00 EDT
Scheduled -
EInvoice Network will be performing maintenance on Saturday, May 10, from 6:00 GMT till 15:00 GMT.
We will be using this time to upgrade our infrastructure and speed up our overall service.
During this maintenance window, the following services and applications will not be available for use, or may show a delay in responses and performance: Tungsten Network Portal. E-Invoicing Services. Purchase Order Service. Invoice Status Service.
Once we have completed our maintenance, you will be able to use the Tungsten Portal and all Tungsten Network Services as usual.
If your system encounters an error during automatic submission, you may need to attempt to reconnect once the maintenance is completed.
We apologize for any inconvenience this may cause.
May 9, 05:31 EDT