Printix - Update Go clients for Lexmark & Ricoh
Scheduled for Mar 1, 00:00 - 00:01 EST
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Summary:
We strongly recommend updating to the latest Printix Go for Lexmark and Printix Go for Ricoh clients (2025.4). New releases include TLS/security enhancements and improved compatibility with current Lexmark/Ricoh device firmware.
Why this matters:
• Latest clients include updated security hardening
• Designed to align with the latest Lexmark & Ricoh firmware behaviour
• Older client versions may rely on older security mechanisms and can increase vulnerability exposure
Impact:
• No immediate service interruption is planned.
• Older clients may continue to function, but support for older Go client versions will be discontinued over time as the platform and device firmware evolve.
• Staying current is the best way to reduce security and compatibility risk.
Action (recommended):
Update your device clients using the instructions below, or via accessing the Software page in your Printix tenant.
Printix Go guides:
Printix Go for Lexmark
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/t_how_to_manually_install_go_lexmark.html?h=Lexmark%20Printix%20Go)
Printix Go for Ricoh
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_go_ricoh_how_to.html?h=How%20to%20Install%20Ricoh%20Printix%20Go)
Printix Administrator Help
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_introduction.html)
Need help? Use the Printix Administrator Help resources above or contact Printix Support for assistance.
Thank you for your continued support.
Best Regards,
The Printix Team
Tungsten Automation
We strongly recommend updating to the latest Printix Go for Lexmark and Printix Go for Ricoh clients (2025.4). New releases include TLS/security enhancements and improved compatibility with current Lexmark/Ricoh device firmware.
Why this matters:
• Latest clients include updated security hardening
• Designed to align with the latest Lexmark & Ricoh firmware behaviour
• Older client versions may rely on older security mechanisms and can increase vulnerability exposure
Impact:
• No immediate service interruption is planned.
• Older clients may continue to function, but support for older Go client versions will be discontinued over time as the platform and device firmware evolve.
• Staying current is the best way to reduce security and compatibility risk.
Action (recommended):
Update your device clients using the instructions below, or via accessing the Software page in your Printix tenant.
Printix Go guides:
Printix Go for Lexmark
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/t_how_to_manually_install_go_lexmark.html?h=Lexmark%20Printix%20Go)
Printix Go for Ricoh
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_go_ricoh_how_to.html?h=How%20to%20Install%20Ricoh%20Printix%20Go)
Printix Administrator Help
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_introduction.html)
Need help? Use the Printix Administrator Help resources above or contact Printix Support for assistance.
Thank you for your continued support.
Best Regards,
The Printix Team
Tungsten Automation
This scheduled maintenance affects: Printix.